Haven works with young and adult refugees and asylum seekers and their families.
Commencing in 2003, as part of a national response to the number of people seeking asylum in the United Kingdom, Haven has a lengthy history of providing a range of services for the refugee and asylum seeker communities of Kingston-upon-Hull. The project provides a holistic service providing advocacy and complex interventions through to mental health assessments, parenting skills and informal support.
Haven is a unique service that has worked in Hull with refugee and asylum seeking families since 2003. It is a project with six staff members ; Project Manager, an Administrator, an Internal Clinical Supervisor, three Therapists who have many years experience of working in this field and are specialists in trauma. Haven has developed a particular model of working which focuses on emotional support and parenting techniques where required, and all the staff members have extensive cross cultural experience. At any one time the project is working with about 45 families, which currently includes 33 adults and 12 children from a range of cultures.
Haven works in five local authority areas (Kingston Upon Hull, East Riding, North East Lincs, North Lincs and Scarborough), supporting the Syrian resettlement programme.
- Our practice is to work long term with many of the families, building trust, and often dealing with a range of family problems. The most significant element of Haven’s work is that we access families who struggle to trust ‘official services’ or who are too isolated to approach services for help and in that way we offer a holistic service to these vulnerable families.
- One of our priorities is to build trust. This has been one of the key ways that clients have increased their confidence and ability to access required services. It is also a crucial concept in delivering services to the BME community as a whole.
- When required Haven undertakes an advocacy role in partnership with clients to support them to access services they need.
- In addition, undertaking networking and collaborative strategies with partner agencies has enabled Haven to act as a bridge between informal and formal services.